OUR IDENTITY

The DelMonte Hotel Group has prospered over the years because it has maintained a reputation for excellence in all of its diversified endeavors. From assuring quality and efficiency in its manufacturing division to offering comfortable, tastefully appointed accommodations in its lodging component, the company has been a model of innovation and success in the areas it serves.

2016
  • Hotel of the Year »Renaissance Del Monte Lodge Hotel & Spa

  • Partnership Circle Award » All Select Service Hotels
2015
  • Hotel of the Year »Renaissance Del Monte Lodge Hotel & Spa

  • Partnership Circle Award » Full Service Hotels
  • Food and Beverage Excellence Award» Full Service Hotels
  • Service Excellence Award » Full Service Hotels
  • Silver Circle Award (top 20%) » Courtyard Albany Thruway
  • Silver Circle Award (top 20%) » Courtyard Binghamton
  • Silver Circle Award (top 20%) » Courtyard Ithaca
  • Silver Circle Award (top 20%) » Courtyard Penfield
2014
  • Food and Beverage Excellence Award» Full Service Hotels
  • Service Excellence Award » Full Service Hotels
  • Gold Circle Award (top 10%) » Courtyard Ithaca
  • Silver Circle Award (top 20%) » Courtyard Newburgh
  • Silver Circle Award (top 20%) » Courtyard Penfield
  • Lowest Problem Experience Score (3rd place with a score of 7.9%) » Courtyard Buffalo
  • Lowest Problem Experience Score (3rd place with a score of 7.9%) » Courtyard Binghamton
2013
  • Food and Beverage Excellence Award» Full Service Hotels
  • Service Excellence Award » Full Service Hotels
2012
  • Partnership Circle Award » Full Service Hotels
  • Food and Beverage Excellence Award» Full Service Hotels
  • Service Excellence Award » Full Service Hotels

  • #1 in Brand in GSS Scores » Renaissance Del Monte Lodge Hotel & Spa
  • #1 in Intent to Return, Intent to Recommend, and Lowest Problem Experience » Renaissance Del Monte Lodge Hotel & Spa
2011
  • Partnership Circle Award » EJ Del Monte Corporation

  • GM of the Year » Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
  • GM of the Year» Laura Bennett Rochester Marriott Airport

  • Staff Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • Customer Satisfaction Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Market Share Excellence Award (RevPAR Index) » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • #1 in Brand GSS Scores » Renaissance Del Monte Lodge Hotel & Spa

  • Staff Service Excellence Award » Rochester Marriott Airport
  • Service Excellence Award » Rochester Marriott Airport

  • Platinum Circle Award (top %5) » Courtyard Rochester/Penfield
  • Silver Circle Award (top 20%) » Courtyard Ithaca
  • Silver Circle Award (top 20%) » Courtyard Newburgh

  • Silver Circle Award (top 20%) » Fairfield Inn Rochester East
  • Silver Circle Award (top 20%) » Fairfield Inn Rochester Airport
2010
  • Partnership Circle Award » Full Service Hotels
  • AAA Four Diamond Lodging Award » Renaissance Del Monte Lodge Hotel & Spa

  • GM of the Year » Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
  • GM of the Year» Laura Bennett Rochester Marriott Airport

  • #1 in Brand in GSS Scores » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Renaissance Del Monte Lodge Hotel & Spa

  • Service Excellence Award » Rochester Marriott Airport
  • Silver Circle Award » Courtyard Rochester/Brighton
2009
  • GM of the Year » Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
  • GM of the Year» Laura Bennett Rochester Marriott Airport

  • Customer Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Renaissance Market Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Leadership Excellence Award-Eastern Region » Renaissance Del Monte Lodge Hotel & Spa

  • Customer Satisfaction Excellence Award » Rochester Marriott Airport
  • Leadership Excellence Award-Eastern Region » Rochester Marriott Airport
  • Staff Service Excellence Award » Rochester Marriott Airport

  • Gold Circle Award » Courtyard Rochester/Penfield
  • Gold Circle Award » Courtyard Albany Thruway
  • Gold Circle Award » Courtyard Rochester West
  • Silver Circle Award » Courtyard Rochester Brighton
  • Silver Circle Award » Courtyard Binghamton

  • Silver Circle Award » Fairfield Inn Binghamton

  • Silver Circle Award » Residence Inn Rochester West
2008
  • Diamond General Manager » Don Stubblebine Courtyard Rochester/Brighton
  • Service Excellence Award » Linda Wright Fairfield Inn Corning

  • Global Leadership Award-Event Management Team of the Year » Renaissance Del Monte Lodge Hotel & Spa
  • Operations Award of Excellence-Highest Overall Satisfaction » Renaissance Del Monte Lodge Hotel & Spa
  • Operations Award of Excellence-Lowest Problem Experienced » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • #1 in Brand in GSS Scores » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Renaissance Del Monte Lodge Hotel & Spa

  • Service Excellence Award » Rochester Marriott Airport

  • Gold Circle Award » Courtyard Ithaca
  • Gold Circle Award » Courtyard Rochester/Brighton
  • Gold Circle Award » Courtyard Rochester West
  • Silver Circle Award » Courtyard Albany Airport
  • Silver Circle Award » Courtyard Albany Thruway
  • Silver Circle Award » Courtyard Binghamton

  • Gold Circle Award » Fairfield Inn Corning
  • Gold Circle Award » Fairfield Inn Binghamton
  • Gold Circle Award » Fairfield Inn Rochester East
  • Gold Circle Award » Fairfield Inn Rochester South
  • Silver Circle Award » Fairfield Inn Rochester Airport

  • Gold Circle Award » Residence Inn Rochester West